Exceptional service and product knowledg
Kirsti Hart
September 2026
I came in two weeks ago to have a vehicle key cut. The previous two shops I had been to were both unable to help me. Theses guys were so incredibly helpful and very kind. It was refreshing to leave a shop feeling elated. Highly recommended 👌
Alison McKinnon
August 2026
Excellent service. We had a tricky problem with an unusual door and they managed to get a specialist in to sort it out. Very satisfied
Atul
August 2026
Can't begin to thank this great team for all their hard work in blistering heat - everything carried out with good humour, patience, kindness and attention to detail. Wouldn't go anywhere else.
Lindsey Crutchett
July 2026
Always head here for keys, friendly, helpful and more than reasonably priced.
Oisin Daly
July 2026
Fantastic service! Locked myself out and they arrived and got us back in within 20mins! Very friendly too! Definitely recommended! Thank you so much!
Gemma Osborn
June 2026
Great service again thank you so much for getting this sorted for me . First class service and lovely people
Toni Coulson
May 2026
The fella in there looked after me so well I would never go anywhere else. Absolutely fantastic service at a competitive rate (digger key guys) again many thanks
Lukee Butler
May 2026
Absolutely brilliant … definitely my go to locksmiths now.. my good friend recommended Brentwood lock & safe to me, so I was quite confident to use them. They were very quick to rescue us with sensible pricing too, was expecting a big fee after seeing a watchdog program on some other companies. I can see why Brentwood lock & safe are still in business,we had a faultless service..really lovely staff & locksmiths. quick & efficient thank you
Debbie Knight
May 2026
Cannot praise them too highly! I lost the key to my garden shed and they came out same day to help me - with no charge. Really friendly - excellent service and people.
Vanessa Mathieson
May 2026
Amazing company and staff. Fixed my broken key which other companies could not. Thank you so much.
M Patel
April 2026
Great service form the Brentwoood lock and safe team. Arrived on time and they were able to fix an issue with a lock. Reasonably priced and provided a good service. Highly recommended.
Fifty Dong
April 2026
Amazing service when needed in a emergency, can’t recommend highly enough
Trevor Gurney
March 2026
From start to finish, they were so very helpful. From Les and Brad giving advice and sourcing exactly what I needed at the price I wanted to pay. I was kept up to date with expected delivery dates and even received it earlier than was first thought. Then Tanya in accounts being polite and courteous with the payment side of things. Definitely will be using them again.
Terry Sharp
February 2026
Brilliant! Quick, reliable friendly service. Bollards installed within a day of order
Dean Welton
January, 2026
We are a small registered charity. We have used this company on 3 occasions for various things. On all 3 occasions we have been treated to: friendly customer service, excellent advice, great workmanship and more than reasonable pricing.We highly recommend this company as they always go above and beyond your expectations. Well done guys.
David West Treasurer
Stondon Massey Village Hall
David West
November, 2025
I can’t recommend this locksmith highly enough! My key snapped in the front door lock and they came out incredibly quickly. They managed to get me back into my house in no time and, rather than replacing the whole lock, they were able to fix it — saving me time and money. It’s so nice to find such an excellent, honest local company. I would highly recommend them for any of your locksmith needs!
Emily Mears
November, 2025
Called them up and asked for help with a garage lock and they put me in the right hands!
Brilliant customer service and very reliable.
J C
October, 2025
Very prompt attention, identifying the problem, engaging with the customer then solving the problem. All the things that the harassed customer wants. BLC deliver at a sensible price. Thanks particularly to Darryl.
David Purvis
August, 2025
Friendly staff who are always helpful. Will find what you need and make great recommendations.
Gwyneth Terrell
August, 2025
What a great company this is. Fast, friendly service, helpful advice, and most of all great customer interaction. 10 out of 10 from me, well done guys, from a returning customer........Dave.....Stondon Massey Village Hall
David West
May, 2025
Lovely people, amazing service
Mathilde Ghigliotti
May, 2025
Professional & friendly treatment by staff! They helped me today with a few issues & I was on my way in no time! Happy days.
Ioan Karamfilov
May, 2025
This is good old fashioned service the team are very knowledgeable and will recommend the best option. They’re friendly helpful and keen on price. Added to the fact you can park makes it a no brainer
Tim Garwood
April, 2025
After my 4th visit, just before going back a 5th time to Timpson (in one day) to get 3 front door keys cut, a friend recommended Lock and Safe! What a life saver, cut the keys once and they worked the first try - perfectly! Didn’t let me pay until I get my money back at Timpson and then I can go back and pay! Outstanding customer service! Thank you!
Melissa Swanepoel
April, 2025
After visiting other key cutting services in Brentwood I would recommend coming here. The keys actually work and a fraction of the price. Great service.
Jarvis Marshall
March, 2025
Excellent service as always from Brentwood Lock & Safe. Thank you for your swift service and help. Polite, courteous lads and nothing was too much trouble. Thanks again Steve & Soph
Brentwood Removal
March, 2025
I had an excellent experience getting my keys cut at brentwood lock and safe! The service was fast, professional, and affordable. The staff were friendly and knowledgeable, ensuring my keys were perfectly cut and worked flawlessly. The shop also had a great selection of locks and security products. Highly recommend them for anyone needing key cutting or security solutions! Will definitely be returning in the future.
Ryan Kambasha
March, 2025
Used this Locksmith firm on various occasions, they have always been extremely helpful brilliant service. Highly recommend.
Mia Nicholls
March, 2025
Service 10/10 Such amazing customer service. Welcoming, efficient and professional. My son appreciated the complimentary ice cream too. I'd highly recommend.
FOkafor O
February, 2025
Another 5 star visit from Brentwood lock and safe . We have used BLS in several occasions to change locks when we have moved house . So when our parents got locked out they were our first port of call and of course they didn't disappoint . From my call being answered to Brad turning up was a total of about 30 mins . Brad was the most delightful man and instantly set to the task successfully . Thanks guys you made a stressful situation much less stressful and you never fail in our expectations . Very highly recommend you always
Sarah Bedford
November, 2024
Thank you so much to the two lovely chaps at Brentwood Lock and safe cut my keys perfect after many tries else ware Excellent job 10 out of 10
Coleen White
September, 2024
A big thank you to your team this morning for cutting a key for a security padlock I had for my 20-Ft container. They were quick. I was in and out in 10 minutes. Definitely go back if I have any issues with any other locks, doors, windows, etc.
Michael Sango
September, 2024
S-TYPE SECURITY have been looking after a site for Brentwood Lock & Safe for a while, just wanted to say how amazing the team are there, all very professional and when we need their services they go above and beyond to get it done as quick as possible. I highly recommend using them.
Stephen Appleby
July, 2024
Brilliant! Called when they said they would and had someone round within 40 minutes who fixed our door within ten minutes.
Gary Wedderburn
June, 2024
My family and I have used Brentwood Lock and Safe for years, always amazing service. Les is pure salt of the earth, could not recommended enough.
Dom Dixon
May, 2024
First class service - had lost keys to front door. Called on a Monday morning and locksmith arrived to replace the lock within an hour - very helpful and great job done - thank you.
Heather Gorrod
April, 2024
Brentwood Lock & Safe are truly one of the best companies to deal with!!! Firstly, all staff are very helpful and knowledgeable who will literally go above and beyond all expectations - TOP, TOP, TOP CLASS customer service. They are very professional and punctuality is second to none. If you need a quick, professional service at a great price, no need to look else where.Thanks Guys!!!Highly Recommend!!!
Practical Brentwood
January, 2024
