If you no longer require the goods you purchased :

Notify us (phone/email) and return the goods back to us within 14 days (at your cost) together with the receipt or a proof of purchase.

Any shipping charges & credit card charges that we have incurred will be deducted from the purchase price. This does not apply if we have sent out an incorrect item or the item is faulty.

Please be aware that if you are returning an items then the following applies :

• The products need to be in as new condition (resalable) – anything that we deem to have been used, damaged or painted will not be refunded.

• We will not accept any heavily damaged or torn packaging materials.

• If the post has been fitted, please be aware that we will be unable to offer a refund. (This does not apply to faulty items)

Any of our products are covered under our 1-year warranty. In case of any faults, we can offer technical support over the phone or via email. If necessary, we will offer a replacement if our engineers are unable to assist you via phone or email.